by Danelle German | Nov 27, 2018 | Business Growth
Dealing with Problematic Clients I remember the story told me once by a groomer working at a local boarding facility. The staff at the boarding facility would write the letters “PITA” on a client’s boarding card when the client was problematic – meaning “pain in...
by Danelle German | Nov 6, 2018 | Business Growth, CFMG
Tell us about your pet grooming background. Since I was a young girl I have always loved dogs and cats. Here is the journey that has led me to where I am today: My first job in the pet grooming industry was when I was 14 years old. I was hired as a dog washer for a...
by Danelle German | Oct 23, 2018 | Business Growth, Cat Grooming Salons, CFMG
The Pros and Cons of House Call Cat Grooming “House call” refers to a groomer who performs grooming services inside the client’s home. Many pet owners, especially cat owners, prefer this type of service in order to provide a low stress and familiar environment...
by Danelle German | Oct 16, 2018 | Business Growth
How to Turn a Naysayer into a Client First published in Purrfect Pointers Spring 2016, learn from NCGI’s Danelle German the 6 super easy action steps to turn naysayers into YOUR clients. Each of these action steps are things you can begin doing today! Just click...
by Danelle German | Aug 29, 2018 | Business Growth, Grooming Techniques
August Answers with Danelle Every Wednesday during August 2018, Danelle shared answers to commonly asked cat grooming questions on the NCGI’s Facebook page! You can check out the recorded FB Live videos and the resources mentioned for each below. Week 5:...
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